How to purchase a prize
Confirm you have enough coins to purchase the prize.
To see how much the prize is worth, click on the item you would like to buy. To see how many bank coins you have, tap the orange tab.
Confirm your email has been verified.
Click on the settings icon in the top right corner of your profile page, then tap the APP tab at the top. Add an email if you haven’t done so already and go through the steps to verify.
Click on the prize you wish to buy & tap the BUY NOW button. Important note: DO NOT EXIT OUT OF THE CONFIRMATION POP UP. Your purchase will be lost if you do. Please be sure to fill out the appropriate fields when you’re prompted to do so and then hit CLAIM OFFER to confirm your purchase.
Please allow 1-3 business days for us to verify your coins and send you the prize. If it’s been 3 business days and you’ve not heard from us, you can re-submit the claim confirmation by going to your bank > clicking the sent tab > clicking the purchase > and clicking CLAIM OFFER again.